Refund and Returns Policy – Sri Ranga Sweets

Refund and Returns Policy for sri ranga sweets

Last Updated: 01/02/2024

Thank you for shopping at sri ranga sweets. We appreciate your business and want to ensure your satisfaction with our products. Please read our Refund and Returns Policy carefully.

1. Returns

a. Eligibility:

We accept returns for items that are unused, in their original packaging, and in the same condition as when you received them.

b. Timeframe:

You have [X] days from the date of purchase to initiate a return.

c. Process:

To initiate a return, please contact our customer support team at [support@yourwebsite.com] with your order number and reason for the return. We will provide you with instructions on how to return the item.

2. Refunds

a. Eligibility:

Once we receive the returned item, we will inspect it to ensure it meets the eligibility criteria. We reserve the right to refuse a refund if the item is not in its original condition.

b. Processing Time:

Refunds will be processed within [X] days of receiving the returned item.

c. Payment Method:

Refunds will be issued to the original payment method used for the purchase.

3. Exchanges

Unfortunately, we do not offer direct exchanges. If you need a different size, color, or product, please initiate a return for the original item and place a new order.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team immediately at [support@yourwebsite.com]. We will provide instructions on how to return the item, and we will either replace the item or issue a refund, based on your preference.

5. Shipping Costs

a. Return Shipping: